Data Protection Rights

Last reviewed: 8 October 2026

Under UK GDPR, you have the right to request access to, rectification of, erasure of, restriction of, portability of, and objection to the processing of your personal data. This right is commonly known as a Subject Access Request (SAR).

1. Response time

We will respond to your request within a maximum period of one month from receipt (UK GDPR art. 12.3). If your request is complex or we receive a high volume of requests, we may extend this period by a further two months, informing you of the extension and the reasons within the initial one-month period.

2. Identity verification

To protect your privacy, we will verify your identity before disclosing personal data. We will request at least two identification items (e.g. copy of ID and proof of address). If we cannot verify your identity, we will not be obliged to respond (UK GDPR art. 12.6).

3. Cost

The request is free of charge. However, we may charge a reasonable fee or refuse to respond to manifestly unfounded or excessive requests (UK GDPR art. 12.5).

4. Request form

Please fill in the form below. You will receive a reference number that we recommend you keep for any follow-up.

Request type *

-- Select -- Access (UK GDPR art. 15) — obtain a copy of your personal data ("Subject Access Request") Rectification (UK GDPR art. 16) — correct inaccurate or incomplete data Erasure (UK GDPR art. 17) — request deletion of your data ("right to be forgotten") Restriction (UK GDPR art. 18) — request that we limit processing in certain circumstances Portability (UK GDPR art. 20) — receive your data in a structured format (JSON) Objection (UK GDPR art. 21) — object to processing based on legitimate interest Not be subject to automated decision-making (UK GDPR art. 22)

Subject type *

-- Select -- Maritime candidate Company

Account ID (optional)

If you know your Wish To Sail account ID. Leave blank if not.

Email address *

We will respond to this address after verifying your identity.

Request details

GDPR Consent (required): I confirm that the personal data provided is correct and I authorise Liberty Dreams LTD to process it to handle my request under art. 6.1.c UK GDPR (legal obligation to respond to data subject rights) and art. 6.1.a (explicit consent). I understand I can withdraw this consent at any time by writing to oliver@libertydreams.co.uk.

Submit request

5. If you prefer not to use this form

You can write to us directly at tickets@libertydreams.co.uk from the email address associated with your account. Please clearly indicate which right you wish to exercise.

6. Complaints

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint.

UK/UE Legal equivalence for EEA residents

UK/UE legal equivalence for EEA residents: Liberty Dreams LTD, through its platform WishToSail.com (a company registered in the United Kingdom, Companies House nº 12724306), applies both the UK General Data Protection Regulation and the EU Regulation 2016/679 when the user resides in the European Economic Area. Maritime professional qualifications (STCW) are mutually recognised between the United Kingdom and the European Union under the EU-UK Trade and Cooperation Agreement 2020 (Part 2 Title III). The competent supervisory authority for UK residents is the Information Commissioner's Office (https://ico.org.uk/); for EEA residents, the supervisory authority of the Member State of residence, coordinated through the European Data Protection Board (https://edpb.europa.eu/). The recognition of qualifications is carried out in accordance with Directive 2005/36/EC and its successor Directive (EU) 2024/782, with reference to Cedefop (https://www.cedefop.europa.eu/).